Frequently Asked Questions (FAQ)

Everything You Need to Know About Our Cleaning Services

Specialized Floor Cleaning Services

General Questions

Question 1: What areas do you serve?

We proudly serve Sioux Falls, Brandon and surrounding areas, including Harrisburg, Tea, Dell Rapids, Luverne and Rock Rapids. If you’re unsure whether you’re in our service zone, feel free to contact us.

Question 2: Are your cleaning products safe for pets and children?

Yes. We use eco-friendly, non-toxic cleaning solutions that are safe for pets, children and your whole family!

Question 3: Do I need to be home during the cleaning?

Not necessarily. Many clients provide access and return to a clean space. We’ll coordinate whatever is most convenient for you.

Carpet Cleaning

Question 1: How long does it take for carpets to dry after cleaning?

Drying times vary by carpet type and weather conditions, but typically range from 2 to 24 hours. You can speed up these times by running your A/C (summer), Heat (winter) and leaving ceiling fans on. Additional floor fans will help speed up the process even further.

Question 2: Can you remove all stains from my carpet?

While we can remove most common stains, some older or set-in stains may not fully come out. Food dyes can also be particularly stubborn. We always give our best professional effort.

Question 3: How often should I have my carpets professionally cleaned?

For homes, we recommend every 6–12 months for most customers, depending on usage and the presence of pets and/or children. High-traffic commercial areas may need more frequent service.

Upholstery Cleaning

Question 1: What types of upholstery do you clean?

We clean sofas, chairs, ottomans, and more — including synthetic fabrics, microfiber, and sometimes, natural fibers like cotton and linen.

Question 2: How long does upholstery take to dry?

Most pieces dry within 4–6 hours depending on fabric type and ventilation.

Move-In / Move-Out Cleaning

Question 1: What’s included in a move-in/move-out clean?

Our service includes deep cleaning of kitchens, bathrooms, floors, baseboards, appliances, and cabinets. We also offer add-ons like wall washing or carpet cleaning.

Question 2: Do you bring your own supplies and equipment?

Absolutely. We bring everything needed to get the job done efficiently and thoroughly.

Commercial Cleaning

Question 1: Can you clean after business hours or on weekends?

Yes. We offer flexible scheduling to minimize disruption to your operations — including early morning, evening, and weekend appointments.

Question 2: Do you offer recurring commercial cleaning services?

Yes, we offer plans tailored to your needs and facility type.

Question 2: What size of commercial spaces do you clean?

We handle everything from small offices to large commercial facilities.

Billing & Appointments

Question 1: How do I book a cleaning service?

You can call us at (605) 667-4266 or request an estimate online. We’ll respond quickly to schedule your appointment.

Question 2: What forms of payment do you accept?

We accept Venmo, cash, and major credit/debit cards. Payment is due upon completion unless prior arrangements are made.

Still have questions?

📞 Call us at (605) 667-4266

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